Job Description:

Working Hours: Monday – Friday, 09:00 – 17:30 (Work-life balance with no weekend hours)

*Suitable candidate must have previous Admin experience within Property/Estate Agency environment.*

Position Type: Full-time, Permanent.

Are you an experienced Property Administrator. Firmin Recruit is partnering with a highly respected, multi-office Chartered Surveyor with over 50 years of heritage in Kent. Known for a supportive culture and an industry-leading learning and development programme, this firm offers an exceptional environment for a skilled Property Administrator or Coordinator to thrive .Key Employee Benefits

• Work-Life Balance: Generous holiday package starting at 22 days + Bank Holidays (rising to 25 days), plus complimentary additional days off during the Christmas shutdown period.
• Health & Wellbeing: Free Benenden healthcare coverage provided after one year of service.
• Professional Growth: Tailored structured training and career development pathways from day one.
• Commuting & Perks: Free on-site parking, company pension scheme, and regular team social events.

Overview of the Role:

• The role will be a front of house role, and will involve handling all incoming calls, dealing with contractors, admin, diary management, general administration duties and supporting property managers on a daily basis. The successful candidate must have previous property administrator/coordinator experience.

.Core Responsibilities

• Maintenance Management: Log repair requests, diagnose maintenance issues, instruct approved contractors, track quotation workflows, and issue works orders.
• Tenancy Renewals: Administer renewal documentation, manage end-to-end correspondence, and accurately raise associated landlord/tenant fees.
• Financial Administration: Proactively monitor and resolve rent arrears in line with company credit control procedures.
• General Operations: Coordinate inventory returns, update property management software, and provide comprehensive administrative support to the team.

Candidate Requirements

• Industry Experience: A minimum of 1–2 years of proven experience within property , or Estate Agency environment is essential.
• Technical Knowledge: Demonstrable experience in managing maintenance workflows.
• Communication: Exceptional written and verbal communication skills, with specific strength in professional report writing and formal correspondence.
• IT Literacy: Proficiency across the Microsoft Office suite (specifically Outlook, Word, and Excel).
• Logistics: A valid, clean UK driving licence and access to your own reliable vehicle is desirable.
• Attributes: A self-motivated professional with exceptional multi-tasking skills and a highly methodical approach to task prioritisation.

Firmin Recruit is a recruitment agency acting on behalf of our client. We are committed to equal opportunities..