Job Description:

Our client is seeking an experienced Administrator to join the team on a permanent basis. This is a fully office based position, based in Waltham Abbey - Own transport is essential due to office location.

Working hours/days are Monday-Friday, 35 hours per week.
9am-4:30pm (with a 30 minute lunch) or 9am-5pm (with a 1 hour lunch)
25k salary (£13.73 per hour).

Duties will include:

• Support the identification and administration of debtors who are in a vulnerable situation
• Coordinate confidential and delicate communications received into the business through email, agents and other correspondence
• Handle high priority and sensitive matters over the phone, ensuring excellent customer service
• Prepare & format documents, letters and reports
• Examine and capture evidence of medical and/or financial vulnerability
• Update the in-house system, following notifications of vulnerability
• Create payment arrangements on the database
• Conduct financial reviews and provide case status updates
• Ensure compliance with company policies & procedures

Candidate requirements:

• Proficiency in Microsoft Office, Word, and Excel
• Excellent verbal and written communication skills
• Ability to work under pressure and meet deadlines
• Use of a Case Management System or In-house tracking system would be an advantage
• Excellent organisation and attention to detail

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.