Job Description:

📍 Chelmsford
💷 Temp to Perm Opportunity
🕒 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch)
🚗 On-site parking available

We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment.

This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations.

• Providing excellent customer service at the trade counter, via phone, and email
• Picking, packing, and preparing stock for collection or delivery
• Taking deliveries, unloading, sorting, and storing goods
• Maintaining accurate stock levels and supporting stock takes
• Raising quotations and processing customer orders
• Sourcing non-stock items from suppliers and other branches
• Handling returns, warranty items, and faulty products
• Keeping the warehouse and customer areas clean, organised, and well stocked
• Completing general administrative tasks and maintaining records
• Adhering to health & safety procedures (PPE provided)
• Manual handling and occasional heavy lifting

• Previous experience in a warehouse, trade counter, or similar environment an advantage
• Strong customer service skills with a professional and friendly manner
• Confident communicator with a good telephone manner
• Ability to multitask and work under pressure
• Good level of education, including Maths & English
• Comfortable working both independently and as part of a team
• A proactive, can-do attitude and willingness to learn
• Forklift experience is desirable but not essential

• Temp to perm opportunity with long-term potential
• Free on-site parking
• Full training provided
• Supportive team environment

If you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you.

👉 Apply today to be considered!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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