Job Description:

Job Title: Drainage Operations Manager
Location: Harlow
Hours: Monday – Friday, 08:00 – 17:00
Salary: £50,000-£55,000
About Us:
We are a specialist drainage and tankering company providing high-quality services to commercial and domestic clients. We are seeking an experienced Drainage Operations Manager to lead our operations team, ensuring smooth day-to-day running of projects and excellent service delivery.
Role Overview:
As Drainage Operations Manager, you will be responsible for managing our team of drainage engineers and tankering operatives, overseeing operations, coordinating projects, and maintaining strong client relationships. This is a hands-on managerial role focused on efficiency, quality, and operational excellence.
Key Responsibilities:

• Lead and manage a team of drainage engineers and tankering staff.
• Plan, schedule, and assign daily jobs to ensure efficient operations.
• Oversee and review quotations for drainage projects.
• Conduct site visits and inspections to monitor quality and compliance.
• Provide technical guidance and support to the team on complex jobs.
• Ensure all work is completed on time, to standard, and within budget.
• Manage procurement of parts, equipment, and resources as required.
• Maintain strong client relationships through professional communication and service delivery.
• Conduct performance reviews, mentor staff, and support their professional development.

Skills and Competencies:

• Strong leadership and team management skills.
• Technical knowledge of drainage systems, tankering, and excavation.
• Excellent problem-solving and organizational skills.
• Understanding of health and safety regulations and compliance requirements.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to communicate effectively at all levels.

Essential Requirements:

• Proven experience in a managerial role within the drainage or tankering industry.
• Positive, proactive, and team-focused approach.
• Self-motivated with excellent time management skills.
• Attention to detail and commitment to quality work.
• Strong references from previous employers.

Benefits:

• Competitive salary.
• 20 days annual leave plus public holidays.
• Permanent, full-time role.
• Company-provided electric van, phone, and laptop.
• Company pension scheme.
• Opportunities for career development and progression.

How to Apply:
apply within or for  more information, please call Lauren on (phone number removed).