Job Description:

Key Client Manager

Location: Corringham, Essex (Office Based with UK Travel)
Salary: Competitive + Benefits

Are you a relationship-driven Account Manager with a passion for delivering exceptional customer service?

My client is looking for a Key Client Manager to join their growing commercial team based in Corringham, Essex. This is an exciting opportunity to manage and develop relationships with key accounts, ensuring outstanding customer service while identifying opportunities to grow existing business.

You'll be the main point of contact for a portfolio of clients, working closely with internal teams to ensure projects are delivered on time, within budget, and to the highest standards.

The Role

As a Key Client Manager, you will:

• Build and maintain long-term relationships with key customers.
• Act as the primary contact for all client enquiries and ongoing account management.
• Manage projects from initial quotation through to completion.
• Prepare quotations and costings using internal systems.
• Liaise with production, planning and logistics teams to ensure successful project delivery.
• Monitor order progress and provide regular customer updates.
• Resolve customer queries quickly and professionally.
• Identify opportunities to increase revenue through upselling and cross-selling.
• Attend customer meetings and occasional UK site visits.
• Produce reports and maintain accurate customer records within the CRM system.
• Ensure exceptional customer satisfaction at every stage of the client journey.

What We're Looking For

We're keen to speak with candidates who have:

• Previous experience in Key Account Management, Account Management or Customer Success.
• A proven background in a commercial, manufacturing or customer-facing environment.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• A proactive, solutions-focused approach.
• Good commercial awareness and negotiation skills.
• Strong IT skills, including Microsoft Office and CRM systems.
• The ability to work independently while collaborating effectively with colleagues.
• A full UK driving licence and willingness to travel when required.

What's on Offer?

• Competitive salary.
• Opportunity to manage an established portfolio of key clients.
• Supportive and collaborative working environment.
• Ongoing training and professional development.
• Excellent long-term career progression.
• Company benefits package.

Apply Today

If you're a proactive, customer-focused Account Manager looking to join a successful and growing business in Corringham, we'd love to hear from you.

Apply today with your CV for immediate consideration.