Job Description:

Operations Manager

Competitive & Benefits

Braintree, Essex - Hybrid

Permanent, Full Time 

We are looking for an experienced Operations Manager to oversee the end-to-end delivery of ICP projects from design approval through to energisation. The successful candidate will ensure safe, compliant, and timely delivery in line with AEN standards, while leading health & safety, fault management, and stakeholder coordination to maintain network reliability and operational excellence.

The ideal candidate will live within commuting distance of our Head Office in Braintree, Essex. Hybrid working flexibility may be available for the right candidate.

This is a fantastic opportunity for someone with SAP experience who is ready for a new challenge in a growing start-up environment, offering a more agile working environment, greater autonomy and the chance to work on brand-new electricity networks.

What you will be doing

• ICP Project Adoption: Manage the efficient adoption and delivery of ICP projects through to energisation in line with AEN standards.
• Health & Safety: Lead and enforce a strong health and safety culture, ensuring full statutory and regulatory compliance.
• Right to Make Live: Oversee the RTML process to ensure safe, compliant, and timely network connections.
• Fault Management: Manage fault response and restoration to maintain network reliability and customer confidence.
• Operational Compliance: Ensure all operations meet licence, technical, and accreditation requirements.
• Stakeholder Management: Coordinate effectively with ICPs, contractors, DNOs, and internal teams to drive performance.

What we are looking for

• A proactive professional with a strong “can-do” attitude and a commitment to first-class customer service.
• Proven operational experience within the utilities ideally within an IDNO, DNO, or ICP environment
• Previous experience in a management or supervisory role.
• Strong technical audit capability with clear and concise report-writing skills.
• Hold relevant certifications including NRSWA, SMSTS, and CSCS.
• Demonstrated experience in promoting and sustaining a positive Health & Safety culture with sound knowledge of CDM and industry best practice.
• A team player with the ability to work collaboratively in a fast-paced, deadline-driven environment.
• Solid understanding of fault management, incident response, and network restoration

Our benefits

• Competitive Salary and Car Allowance
• Hybrid Working
• Life Cover
• Attractive Holiday Allowance
• Wellbeing Service
• Enhanced Parental Leave
• Long Service Award
• Volunteering Scheme
• Buy Additional Holiday
• And much more...

Inclusive and welcoming workplace. We are proud to be an equal opportunities employer and value diversity in all its forms. We want to ensure that you feel supported throughout the process and provide reasonable adjustments where necessary. If you require any adjustments during your application, interview process or throughout your employment, please do not hesitate to let us know.

Our Business

Advanced Electricity Networks is an owner of electricity distribution assets. We are licensed by Ofgem, which ensures that we maintain and develop a safe and secure network of infrastructure and connections for our customers.

We aim to be the first choice of connections providers by offering outstanding value and customer service, supporting them on all matters of design, construction, and legal permissions.

Our Values

Working within Advanced Electricity Networks is a rewarding place to be. We spend a lot of time at work and we know the importance of spending that time working towards a common purpose.  Supporting our staff is a key priority, balancing the demands of a growing business with its staff welfare.