Job Description:

Parts Advisor – Strood, Kent

Salary: From £30,000 per year, negotiable depending on experience
Job type: Full-time, permanent
Location: Strood – in person

Jayar Components is a well-established automotive parts distributor supplying quality components to customers across the south of England.

We are looking for an experienced Parts Advisor to join our busy Poole branch. This is a skilled position requiring strong automotive aftermarket knowledge and the ability to identify and supply the correct vehicle parts efficiently.

As a Parts Advisor, you will work closely with customers, colleagues and suppliers in a busy, fast-paced branch environment. You will play an important part in delivering excellent customer service, supporting branch sales and maintaining strong customer relationships.

Key responsibilities

• Responding to customer enquiries in person and over the telephone.
• Accurately identifying automotive parts, components and accessories.
• Providing customers with product information, prices and availability.
• Processing customer orders accurately and efficiently.
• Liaising with suppliers and other branches to source parts.
• Developing positive relationships with new and existing customers.
• Supporting the branch in achieving its sales and service targets.
• Using the company’s computer systems to process enquiries and orders.
• Working with colleagues to ensure customers receive a prompt and reliable service.

Requirements

• Previous experience working within the automotive aftermarket or motor-trade parts industry is essential.
• Good all-round knowledge of vehicles, automotive parts and suppliers.
• Strong communication skills and an excellent telephone manner.
• A helpful, professional and customer-focused approach.
• Good computer skills and the ability to learn new systems.
• The ability to work accurately under pressure in a fast-paced environment.
• A willingness to develop product knowledge and contribute towards sales targets.
• A valid driving licence.

What we offer

• A permanent, full-time position within an established automotive parts business.
• A starting salary of £30,000, negotiable depending on experience.
• The opportunity to use and develop your specialist automotive knowledge.
• A busy and varied role within an experienced branch team.
• Training on the company’s systems and working practices.

Please note

Previous automotive aftermarket experience is essential for this Parts Advisor vacancy. Management and counter-sales positions within Jayar Components are specialist roles, and applications from candidates without relevant automotive parts experience will not be considered.

Experience:

• Automotive aftermarket: At least one year required.

Education:

• GCSEs or equivalent preferred.