Job Description:

VACANCY:  Property Office Co-ordinator

LOCATION: Sudbury, Suffolk

SALARY: £27/28k OTE £30k

We are looking for a Property Office Co-ordinator to join a well established Estate Agency in Sudbury, Suffolk. Working closely with the Branch Manager, Sales Negotiator and Head Office admin team, you will ensure the branch operates efficiently while helping buyers, sellers, landlords and tenants receive the highest level of service.

Key Responsibilities:

Office Administration

• Ensure the smooth day-to-day running of the office.
• Answer telephone enquiries professionally and efficiently.
• Welcome customers into the branch and provide excellent customer service.
• Manage branch diaries and appointments.
• Prepare correspondence and property documentation.
• Maintain accurate records on the company CRM system.
• Ensure all branch administration is completed accurately and within required timescales.

Sales Support

• Assist the Branch Manager with preparing market appraisal and valuation packs.
• Process offers for purchase in accordance with company procedures and legislation.
• Liaise with buyers, sellers, solicitors and mortgage advisers to progress sales.
• Support the sales progression process alongside Head Office where required.
• Prepare sales documentation and ensure compliance requirements are met.

Lettings Support

• Assist with processing tenancy applications and offers.
• Work closely with the Head Office administration team to ensure lettings progress efficiently and compliantly.
• Prepare tenancy paperwork and ensure all required documentation is obtained.
• Liaise with landlords, tenants and contractors where appropriate.
• Support the Branch Manager with general lettings administration.

Property Viewings

• Conduct residential sales and lettings viewings when required.
• Provide prospective buyers and tenants with accurate information about properties.
• Obtain and relay constructive feedback following appointments.

General Duties

• Support colleagues during busy periods.
• Maintain excellent communication with all departments.
• Ensure company procedures and legislative requirements are followed at all times.

Candidate requirements:

• Previous experience within estate agency or lettings.
• Experience in an office administration or customer service role.
• Knowledge of residential sales or lettings processes.
• Experience using estate agency CRM software.
• Full UK driving licence.
• Ability to work every other Saturday.

Salary:

£27,000/£28,000 OTE £30,000 pa

Hours: Monday to Friday, 9.00am – 5.30pm, with every other Saturday, 9.00am – 4.00pm (day off in lieu to be agreed where applicable).

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.