Job Description:

Quality & Compliance Manager

Manufacturing Environment | Quality, Compliance & Continuous Improvement Leadership

We are seeking a proactive and influential Quality & Compliance Manager to lead our Quality function, ensuring the highest standards across manufacturing, distribution and commercial operations.

This is a key leadership role where you will be responsible for maintaining and developing the Quality Management System, leading audit and compliance activities, managing a small Quality team, and embedding a culture of continuous improvement throughout the business.

The Role

As Quality & Compliance Manager, you will take ownership of all quality-related processes, systems and procedures across the organisation. You will be responsible for maintaining compliance with ISO and industry standards, managing internal and external audits, driving process improvements, and ensuring customer and supplier quality matters are resolved efficiently and professionally.

Key Responsibilities

• Lead and maintain the company's Quality Management System (QMS).
• Ensure ongoing compliance with ISO 9001, ISO 14001, ISO 45001 and other relevant accreditations
• Plan, prepare and manage all internal and external audits.
• Manage Corrective Actions (CCs), Non-Conformance Reports (NCRs) and customer complaint investigations.
• Drive continuous improvement initiatives using Lean, Six Sigma and other recognised methodologies.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Monitor quality performance metrics and provide detailed reports to senior management.
• Support production teams through quality monitoring, inspections and process controls.
• Identify and deliver cost-saving and efficiency improvement projects.
• Facilitate training, workshops and quality awareness programmes across the business.

What We're Looking For

Essential

• Experience operating at a management level within a quality function.
• Strong understanding of Quality Management Systems and ISO standards.
• Internal auditing experience.
• Demonstrable knowledge of recognised quality processes and procedures.
• Experience managing quality issues, investigations and corrective actions.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• High level of organisation and attention to detail.
• Strong IT skills including Microsoft Office and SharePoint.
• Ability to work effectively under pressure and meet deadlines.

Highly Desirable

• Manufacturing industry experience.
• Experience working within ISO-certified management systems.
• Knowledge of manufacturing processes.
• Influencing and change management experience.
• Experience with process mapping and workflow improvement tools.

Desirable

• Degree qualified or educated to degree calibre in a relevant discipline.
• Lean, Six Sigma or Continuous Improvement qualifications.

Key Competencies

We are looking for someone who can:

• Lead and inspire continuous improvement initiatives.
• Build strong relationships across all levels of the organisation.
• Influence positive behavioural and cultural change.
• Analyse complex issues and implement practical solutions.
• Balance strategic thinking with hands-on operational involvement.
• Deliver high standards of service, compliance and quality performance.

Package: Competitive Salary and Benefits package, including Private Healthcare.