Job Description:

We are currently recruiting for a Service Advisor on behalf of our client in Brentwood, Essex.

This is an excellent opportunity for an experienced motor trade professional seeking a well-structured role within a reputable dealership. The Service Advisor position offers a stable working environment, competitive salary, and the chance to further your career within the automotive industry.

Benefits:

• Competitive basic salary of up to £35,000, depending on experience
• Achievable OTE of approximately £38,000
• Bonus scheme to reward performance
• Monday to Friday working hours, 8:00am to 6:00pm
• Supportive and professional working environment
• Opportunities for career growth and development within a well-established service team

Duties of the Service Advisor:

• Act as the primary point of contact for customers, managing service enquiries efficiently
• Booking vehicle intake and recording customer requirements accurately
• Providing detailed updates on work progress, timelines, and additional services
• Building strong customer relationships to ensure repeat business and customer satisfaction
• Ensuring all documentation adheres to dealership standards
• Supporting the service department with scheduling, communication, and workshop coordination
• Upselling additional services where appropriate, in a professional manner

Requirements:

• Proven experience as a Service Advisor within a franchised dealership, independent garage, or similar setting
• Strong customer service skills with the confidence to manage customer expectations
• Excellent organisational and administrative abilities
• Clear communication skills, able to liaise effectively with technicians and management
• Ability to suggest additional services to enhance customer satisfaction
• Relevant experience in a service administration or front-of-house role within the motor trade

This Service Advisor vacancy presents a rewarding career move for those passionate about delivering excellent customer service and working within a dedicated team. If you meet the criteria and are looking for a role with Monday to Friday hours and realistic earning potential, we encourage you to apply.

Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Brentwood and Essex, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.