Job Description:

Service Engineer - Dagenham/Thurrock/East London
OTE £42,000 | Basic £35,000 + Overtime + On-Call + Bonus

A leading UK provider of industrial doors and loading bay solutions is looking to recruit a Service Engineer to support continued growth across London. The business is well-established, supplying major names across retail, logistics, and distribution, with a strong reputation for service quality and long-term customer relationships.

The Role:
You'll be responsible for servicing, maintaining, and repairing industrial doors and loading bay equipment across a regional patch, ensuring high levels of customer satisfaction and operational performance.

Key Responsibilities:

• Service, maintenance, and repair of industrial doors and dock equipment
• Fault finding, diagnostics, and breakdown response
• Carry out planned preventative maintenance (PPM)
• Provide clear service reports and recommendations
• Identify additional works and support conversion of quotes
• Support installations when required
• Deliver a high standard of customer service on-site

Requirements:

• Background in electrical, mechanical, hydraulic, or similar engineering discipline
• Field service experience (industrial doors or similar equipment desirable)
• Strong fault-finding and problem-solving skills
• Comfortable working independently and customer-facing
• Flexibility to travel and participate in on-call rota (1 in 5)

Package:

• Basic salary £35,000
• OTE £42,000 (including overtime and on-call)
• Overtime paid at enhanced rates
• £240/week on-call allowance
• £34/night stay-away allowance
• Commission (2.5%-5% on parts sales)
• Company van, tools, PPE
• 25 days holiday + bank holidays
• Pension, life assurance, sick pay
• Gym contribution + perks platform
• Ongoing training and development

This is a strong opportunity to join a growing, people-focused organisation offering stability, development, and long-term career prospects.

WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.