Job Description:

A well-established Insurance business with a strong track record of growth is looking to recruit a Trainee Claims Handler to join their friendly, professional team.

This is a great opportunity for someone looking to build a long-term career in claims. You'll receive full training to deliver an effective claims service, supporting the management of Legal Expenses Insurance claims, including:

• Personal Injury (motor and non-motor)
• Employment disputes
• Property-related claims

What you'll be doing as a Claims Handler (with training and support):

• Reviewing new claims to confirm policy cover and if policy conditions are met
• Drafting clear correspondence, including declinature letters where claims are not covered
• Preparing and issuing claim acknowledgement letters, updates and statements to clients and/or solicitors
• Reviewing solicitor responses and assisting with negotiating terms
• Supporting the appointment of solicitors and helping to prepare initial cost estimates
• Monitoring and accurately recording costs throughout the claim
• Obtaining advice from external specialists on more complex cases (with guidance from senior colleagues)
• Referring files to costs auditors where required prior to settlement of bills
• Closing files on settlement and ensuring diaries/logs are kept up to date

What we're looking for as a Trainee Claims Handler:

• Clear, confident communication skills (written and verbal)
• Strong attention to detail and a good standard of written English/letter writing
• A genuine interest in building a career in Insurance/claims
• Strong academic background

Due to the office location, you'll need your own transport and there is free parking.