Job Description:

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £29,540.

Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature.

Duties:

• Receive and respond to enquiries from members of the public, referring to an appropriate officer
• Process incoming and outgoing post
• Provide administrative support to the team, ensuring tenancy records are updated
• Gather and review intelligence and evidence, including CCTV
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety
• Assist in preparation of documentation for legal action, taking witness statements
• Provide a support role to victims of anti-social behaviour
• A range of additional tasks provided upon agency registration

Benefits:

• £29,540 annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, any type of previous customer interaction is helpful
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.