Job Description:

An exciting opportunity has become available for a Deputy Manager to join a luxury, purpose-built elderly care home in Chelmsford. This role offers the chance to work alongside an experienced General Manager within a high-end setting, supporting the delivery of exceptional person-centred care while leading and developing a multidisciplinary team. The successful candidate will play a key role in driving quality, compliance, operational performance and resident satisfaction for a provider committed to delivering outstanding standards of care.

Key Responsibilities

• Support the General Manager with the day-to-day running of the home.
• Support occupancy, customer experience and commercial performance.
• Lead, motivate and develop department heads and wider care teams.
• Ensure exceptional, person-centred care is delivered at all times.
• Maintain compliance with CQC regulations and internal quality standards.
• Build positive relationships with residents, relatives and healthcare professionals.
• Assist with budget management, rota planning and resource allocation.
• Drive continuous improvement through coaching, supervision and performance management.

About You

• Previous experience in a Deputy Manager, Clinical Lead or senior management role within elderly care.
• Nurse with current NMC preferred but not essential.
• Strong leadership and people management skills.
• Sound understanding of CQC regulations and quality governance.
• Commercially aware with excellent organisational skills.
• Passionate about delivering high-quality, person-centred care and developing others.

Package

• £60,000 - £70,000 DOE
• Excellent career development opportunities with a growing provider.
• Supportive senior leadership team.
• Opportunity to work within a luxury care home committed to exceptional resident experiences.